Terms of Use for 4 Seasons Moving
Last Updated: September 22, 2025
Welcome to 4 Seasons Moving. These Terms of Use ("Terms") govern your use of our website (https://4seasonsmoving.com/), our moving services, and any related platforms or services provided by 4 Seasons Moving ("we," "us," or "our"). By accessing our website, requesting our services, or interacting with us, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services or website.
1. Acceptance of Terms
By using our website or services, you confirm that you are at least 19 years of age and have the legal capacity to enter into these Terms. These Terms comply with applicable Canadian laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. User Responsibilities
When using our services or website, you agree to:
Provide accurate and complete information, including your full name, contact details, and service requirements.
Cooperate with our team to ensure a smooth moving process, including providing access to relevant locations.
Refrain from engaging in any unlawful, abusive, or harmful behavior toward our employees, contractors, or property.
Pay all applicable fees for services rendered as agreed upon during booking.
4 Seasons Moving provides professional moving services, including but not limited to residential and commercial relocations, packing, and transportation. Service details, such as pickup and delivery addresses, will be collected during the booking process. We reserve the right to refuse service to anyone for any reason not prohibited by law.
3. Website Use
Our website is built on Framer and may integrate third-party tools such as Google Ads or Facebook Pixel for analytics and advertising. Your use of our website is subject to the following:
You may not copy, modify, or distribute content from our website without our prior written consent.
You may not use our website for any illegal or unauthorized purpose, including hacking or data scraping.
We are not responsible for the content or privacy practices of third-party websites linked from our site, such as Google or Facebook.
4. Payment Terms
Payment for services must be made in accordance with the terms provided during booking. We use third-party payment processors, which are governed by their own terms and privacy policies. Failure to make timely payments may result in the cancellation or delay of services.
5. Intellectual Property
All content on our website, including text, images, and logos, is the property of 4 Seasons Moving or its licensors and is protected by Canadian copyright laws. With your explicit written consent, we may use photographs or videos of completed moving work for advertising purposes. You may revoke this consent at any time by contacting us at the details provided below.
6. Limitation of Liability UNAVOIDABLE DAMAGES & RELEASE
Moving services involve inherent risks due to the size, weight, and nature of household goods, as well as the physical conditions of pickup and delivery locations. The Client acknowledges and agrees that certain minor or cosmetic damage may occur despite the exercise of reasonable care by the movers.
“Unavoidable Damages” are defined as minor, incidental, or cosmetic damages that occur as a direct result of access limitations, item characteristics, or pre-existing conditions, and which are not caused by negligence or willful misconduct of the Service Provider.
Unavoidable Damages include, but are not limited to:
• Minor scuffs, scratches, dents, chips, or marks on walls, floors, ceilings, door frames, railings, stairwells, elevators, or common areas
• Minor cosmetic damage to furniture or items resulting from tight clearances, narrow hallways, staircases, elevators, low ceilings, sharp turns, or restricted access
• Damage caused by the size, weight, shape, or fragility of items relative to the available access points
• Damage resulting from items that are previously worn, weakened, cracked, warped, unstable, or improperly assembled
• Damage to items made of particle board, laminate, veneer, glass, marble, stone, or similar materials prone to stress or breakage
• Minor fabric stretching, compression marks, surface wear, or padding impressions resulting from necessary handling and positioning
• Damage resulting from environmental or structural conditions, including uneven floors, low clearance ceilings, narrow landings, poor lighting, weather conditions, or inadequate access paths
• Damage resulting from the Client’s failure to properly pack, prepare, secure, or disclose the condition of items
• Damage resulting from items moved at the Client’s direction despite warnings of risk provided by the Service Provider
The Client confirms that they have inspected the pickup location, access points, and destination, and accepts the conditions as suitable for moving services.
The Client further acknowledges that unavoidable damages are not subject to repair, replacement, or compensation, except as required by applicable law.
7. Termination of Services
We reserve the right to terminate or suspend services at our discretion, including for non-payment, failure to comply with these Terms, or behavior that endangers our staff or operations. You may cancel your service request by contacting us, subject to any applicable cancellation fees outlined during booking.
8. User Content and Feedback
Any feedback, inquiries, or content you provide to us (e.g., via our website contact form or social media) may be used to improve our services. By submitting content, you grant us a non-exclusive, royalty-free license to use, reproduce, and display such content for business purposes, including marketing, with your consent where required.
9. Governing Law
These Terms are governed by the laws of Ontario, Canada, and applicable federal laws of Canada. Any disputes arising from these Terms or our services will be resolved in the courts of Ontario.
10. Changes to These TermsЁ
We may update these Terms from time to time to reflect changes in our practices or legal requirements. The updated Terms will be posted on our website with the “Last Updated” date revised. Your continued use of our services or website after such changes constitutes your acceptance of the new Terms.
11. Contact Us
For questions, concerns, or to exercise your rights under these Terms, please contact us at:
4 Seasons Moving
7 Mabelle Ave, Etobicoke, ON, Canada
Email: mykola@4seasonsmoving.com
Phone: +1 (647) 778-9123
You can also reach us via our website contact form or follow us on Facebook for updates.
If you have a complaint about our practices, you may contact the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca/.