Privacy Policy for 4 Seasons Moving
Last Updated: September 17, 2025
At 4 Seasons Moving, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (https://4seasonsmoving.com/), use our services, or interact with us. This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian laws.
1. Information We Collect
We collect personal information you provide to us directly when you request moving services, contact us, or interact with our website or social media platforms. The types of information we may collect include:
Contact Information: Full name, email address, phone number, and home or business address.
Service-Related Information: Details about your moving needs, such as addresses for pickup and delivery.
Visual Content: Photographs or videos of work performed, which may be used for advertising purposes with your explicit consent.
Website Interaction Data: Information collected through third-party tools like Google Ads or Facebook Pixel, such as IP addresses or browsing behavior, as described in the Cookies and Tracking section below.
We do not collect personal information from individuals under the age of 19.
2. How We Use Your Information
We use your information to:
Provide and manage moving services, including scheduling, logistics, and communication.
Respond to inquiries and provide customer support.
Improve our services and website functionality.
Create marketing materials, such as featuring photographs of completed work, with your prior written consent.
Comply with legal obligations or respond to legal requests.
3. Cookies and Tracking Technologies
4 Seasons Moving does not intentionally use cookies or tracking technologies. However, our website is built on Framer, and we use third-party services like Google Ads and Facebook Pixel, which may place cookies or track user behavior to serve ads or analyze performance. These third-party services are governed by their own privacy policies:
Google Ads Privacy Policy
Facebook Privacy Policy
You can manage your cookie preferences through your browser settings or the opt-out mechanisms provided by these third parties.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
Service Providers: Third-party tools like Zapier for automation or payment processors to facilitate our services. These providers are contractually obligated to protect your data.
Employees and Contractors: Your information is only shared with authorized personnel involved in providing moving services.
Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.
5. Data Storage and Security
Your personal information is stored securely using industry-standard measures, including encryption and access controls. Data collected through our website or third-party tools (e.g., Facebook Pixel, Zapier) is protected by the security systems of those providers. We take reasonable steps to safeguard your information but cannot guarantee absolute security due to the nature of online data transmission.
6. Your Rights and Choices
Under PIPEDA, you have the right to:
Access: Request a copy of the personal information we hold about you.
Correct: Request corrections to inaccurate or incomplete information.
Delete: Request deletion of your personal information. To submit a deletion request, please contact us at the email or phone number listed below. We will process your request promptly and provide proof of deletion upon completion.
To exercise these rights, please contact us using the details in the Contact Us section.
7. Photographs and Advertising
If you agree, we may use photographs or videos of our moving work (e.g., images of packed items or completed moves) for advertising purposes. We will obtain your written consent before using such content. You may revoke this consent at any time by contacting us.
8. Children’s Privacy
Our services and website are not intended for individuals under 19 years of age. We do not knowingly collect or process personal information from children.
9. Marketing Communications
We do not currently engage in email marketing. If we implement marketing communications in the future, we will provide clear opt-in and opt-out options in accordance with applicable laws.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the “Last Updated” date revised. We encourage you to review this page periodically.
11. Contact Us
For questions, concerns, or to exercise your privacy rights, please contact us at:
4 Seasons Moving
7 Mabele Ave, Etobicoke, ON, Canada
Email: mykola@4seasonsmoving.com
Phone: +1 (647) 778 9123
You can also reach us via our website contact form or follow us on Facebook for updates.
If you have a complaint about our privacy practices, you may contact the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca/.